Crisis Services

If you or someone close to you is experiencing a crisis due to mental illness and the person in crisis appears to be imminently dangerous to others or imminently suicidal, you should call 911.

If the person is in crisis, but the situation does not appear to be an emergency, the following options are available:

  • John George Psychiatric Pavilion has crisis telephone and  walk-in services 24 hours a day, seven days a week.  It is located at 2060 Fairmont Drive in San Leandro. Call 510-346-7500.
  • Sausal Creek Outpatient Stabilization Clinic has walk-in services 24 hours a day, seven days a week.  It is located at 2620 26th Avenue (cross street is 27th Street) in Oakland.  The phone number is 510-437-2363. The clinic has the capacity to keep a person for up to 23 hours, 59 minutes on a voluntary basis.  Services include assessments, medication management, counseling, help with obtaining other services, referrals to Villa Fairmont Short-Stay hospital, and general support.
  • Berkeley and Albany residents may call the Mobile Crisis Team at 510-981-5254.  This service operates from 10:30 a.m. to 11 p.m. seven days per week.
  • Alameda County residents may call the Community Crisis Response Program at 510-268-7836.  This service operates from 12:00 p.m to 8:00 p.m Monday through Friday.
  • Alameda County Residents may also call the ACCESS Program at 1-800-491-9099. ACCESS stands for Acute Crisis Care and Evaluation for System-wide Services.
  • Crisis Support Services/Suicide Prevention is a 24-hour hotline.  Call 1-800-SUICIDE or 510-849-2212.
  • Santa Rita Jail Mental Health can be reached at 925-551-6740. They provide mental health services to Santa Rita inmates.