Everything we say, every way that we say it, every way that people can hear what we say has an effect on those around us. How that works is often outside our awareness of the communication that is taking place. Communication is a two way process in which we only vaguely know the other side. Today’s world is so divided and stressed that it is easy to cause pain and not be aware of it. What can we do to ease the path and maintain good relationship when we do cause pain?